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Until that new product "crosses the chasm" too?

As a member of user minorities - the "tech savvy" niche and "knows software can be ergonomic, and expects that" niche - I'm already avoiding using new "innovative" products. The story is always the same - people with needs are used as tools to drive initial adoption, and then the product self-destructs trying to chase the lowest common denominator.

FWIW, I wouldn't even be using Slack if I weren't forced to, like probably most of its users. Regular employees don't have much say in what companies use for chat, nor do most people in communities in what tool was used to start them.




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