Is the host able to unilaterally change the dates of your booking on AirBnb? Did your agreement to the text (asking for $20 extra) allow him to make the changes?
There's a raft of AirBnB horror stories[1] about hosts pulling a confirmed booking at the last moment and AirBnb's "awesome" customer support leaving the guest high and dry if they were approachable at all.
AirBnb may have been a great idea in 2010. Nowadays what you get is very oten a cheaply outfitted cooky cutter appartment managed by some faceless management company.
You may also be asked to sneak to your appartment through the back door because the lease is actually illegal at your destination and other such fun shenanigens, while the price essesntially is no more cheaper than a comparable hotel room.
Nice I didn't know this one. I did a quick search and found a lot of stories like mine where people tried to used my now defunct account, and they got zero support from AirBS
If I understood correctly, then that sounds a bit like a UI issue.
The host should never be able to change the dates. I mean, why should they be able to? It's up to the traveller to decide when the stay should take place and the host can either accept or decline.
Agreed. I made a change to the dates of a stay earlier this year (cottage booked on Isle of Skye in the UK). I needed to shift the dates forward by a day or two. This was easily accomplished in the website UI, no direct contact with the host was required. Not sure why the host would ever be able to change booking dates, or really make any changes to the booking after it's confirmed.
Is the host able to unilaterally change the dates of your booking on AirBnb? Did your agreement to the text (asking for $20 extra) allow him to make the changes?