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Perfect. Also, set project start boundaries to ensure realistic goals and expectations. Under promise and possibly over deliver - all too often data and information discovery reveals unforeseen problems and opportunities



I've got a story about how we were spec'd at handling 50% of incoming workload, hit 60% on the first iteration, customer got so excited that we pushed, and project ended up being canned when we failed to hit the (then) final 95% target.

Taught me a big lesson about realistic messaging and never up-negotiating expectations.




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