On: Bank of America's CEO says it's saved $2B per year...

[kthejoker2]

Can confirm, I'd say 20-30% of all Azure features come directly from the product teams' Partner Advisory Council (read: top customers) meetings. Like "snap your fingers" implementation.

[bonesss → kthejoker2]

And what's the alternative? Losing your biggest customers because you couldn't be assed to put a new button on some load-balancer configuration?

Of course, for small or medium customers whose finger snaps are ignored... WYSIWYG. The roadblocks in not-your cloud are still your roadblocks.

[kthejoker2 → bonesss]

Sorry, I guess it wasn't clear that I wasn't complaining or anything, just confirming the facts on the ground.

But (in a vacuum) when developing a solution to serve diverse needs and stakeholders, the HiPPO effect is definitely an anti-pattern.