On: The 2002 mandate for internal communication system...

[afiori]

The problem is if 12 teams all are independently interested in talking to a specific person. Even if that could be condensed in a few meetings organizing it should not fall on the unlucky employee of interest.

Handling these complexities of scale are exactly what managers are for.

[dodobirdlord → afiori]

True, but what you're describing is the exception and not the norm. If it is the norm then the issue is that management has failed to hire enough technical documentation writers.

[afiori → dodobirdlord]

Yes, this is meant to be the exception, the point I wanted to make is that the solution is not tearing down management but fixing it.