The story is a good example of why these projects fail in the UK and the USA.
Leaving aside the staff problems - British Airports Authority (who run Heathrow) and the RMT (Rail maritime and Transport workers union) have a history of confrontation which makes the whole Isreali-Palestinian thing look like a family game of scrabble.
Just to pick one example, the software was left in debug mode. Everybody knew this but it took 3 days to find the person with the contractual permission to tell them to turn debugging off. Not for any technical reason but just because everything was done by such a mesh of semi-privatized companies, contractors, sub-contractors, outsourcers etc that nobody knew who was in charge.
The UK has just abandoned an ID card scheme setup by the previous government. It's costing 20m quid to just work out how has done what, and who is owed what in order to shut the project down.
Leaving aside the staff problems - British Airports Authority (who run Heathrow) and the RMT (Rail maritime and Transport workers union) have a history of confrontation which makes the whole Isreali-Palestinian thing look like a family game of scrabble.
Just to pick one example, the software was left in debug mode. Everybody knew this but it took 3 days to find the person with the contractual permission to tell them to turn debugging off. Not for any technical reason but just because everything was done by such a mesh of semi-privatized companies, contractors, sub-contractors, outsourcers etc that nobody knew who was in charge.
The UK has just abandoned an ID card scheme setup by the previous government. It's costing 20m quid to just work out how has done what, and who is owed what in order to shut the project down.