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Interesting! Have you bought and sold between any two of your customers? For example, have you bought a GitHub enterprise license for InVision, and procured InVision for GitHub?



Yes-we have procured between customers. Most negotiations are rational (ie: the license count is growing, so it is reasonable to improve the price per license). However, there are also times when mutual customers have issues, are looking to churn, or downsell. In those scenarios, we play match-maker to the customer success Director or VP. That way, they can get involved early, in order to hopefully save the relationship.




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