He must have at least tried the keyboard once before production. On the first key press you can tell it is terrible, and if you push all the keys you'll see some of them don't work. There's no way he didn't know how bad it is.
No you cannot. When you first use the keyboard it feels amazing[-]. That doesn’t stop it from being hot garbage, sadly.
[-]:If you are interested in shallow throw and uniform, lack of pitch, keyboards. Which the keyboard snobs will tell you is not an aesthetic configuration possible in that space, but they would be wrong.