On: SIM swap horror story: I've lost decades of data a...

[lotyrin]

Make it something you can pay in advance, then.

For a fee, you get marked as a high-risk/high-value account, get the recovery service and risky factors of authentication get extra scrutiny, etc.

[abraham → lotyrin]

You can get extra security from Google for free. https://landing.google.com/advancedprotection/

[graeme → abraham]

Patio11 just had an automated loss of access on his phone when enrolling. Lack of support hurts there too.

https://mobile.twitter.com/patio11/status/114040469625693798...

[patio11 → graeme]

This was quite unfun. (Fixed now, after I blackboxed what the actual problem was. Some Googlers are looking into the docs/error messages to fix that half.)

[couchridr → abraham]

Not exactly free, because you must buy a couple of hardware tokens. Fifty dollars when bought from google. But free besides that.

[jsty → lotyrin]

They'd probably get bad headlines regardless of whether or not they required an in-advance subscription:

- Don't allow upgrading after a problem arises to get premium support: "Google won't let me pay to fix my account"

- Allow upgrading after a problem arises to get premium support: "Google extorting me to regain access to my account"