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Multiple ideas.

The best one hands down was installing an ad blocker. Before that I had a few questions about "Is this thing saying I won an iPhone real? It seems to good to be true", now they don't even see it anymore.

The second is separate hardware for authentication. The bank login and wire transfer to an unknown account requires them to punch an 8 digit number on a card reader, and type back the result in the browser. This way, there can't be any full compromise.

Last one was education: snail mail scams were a thing in the past (I had no idea when they told me about it, which is quite humbling really). Draw the parallels: unless it's someone you know, they could be trying to take advantage of you.

So far it worked, no issues to report.




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