I 100% agree with this. Stripe is fun for startups with <100'000 / year revenue, but then it gets ugly. The reporting can't be configured at all and is highly cumbersome, especially if you need something slightly different than they offer for comparability (e.g. last 7 days, last 28 vs last 30 days), and Stripe is not transparent about their fees at all in the back-end.
I'll add my 2c and say I disagree entirely. We ship mid-seven figures through Stripe yearly and I enjoy the back-end still to this day - have been using it right after it was /dev/payments and still kicking all these years on my main small business and small projects alike.
I don't see the need for "reporting" from the Stripe website as I think most businesses should be doing it on their own in their own tooling, but in the cases I want to quickly look things up, Stripe's back-end has been just fine as well.
And what is the business case and cost for "we should develop software to fill in the missing features of payment provider x instead of simply going with y"?
hi, same thought as above - if you're open to chatting about it, I'd love to learn more about how we can improve reporting for you. I'm at kathy@stripe.com
