I don’t understand something: what kind of company is so down to the wire with cash flow that an outage requires income within seconds/minutes instead of weeks? Anyone with a financial runway so short that it can be described as “instantaneous” doesn’t sound like a customer you would want to be in business with.
The kind that will make a lot of noise as publicly as possible and create ample work for your support/admin people if you don't keep them happy...
> doesn’t sound like a customer you would want to be in business with
I could say that about most of the companies I have had the dubious pleasure of doing business with! Very few are pleasant when something goes awry even for a moment.
