On: Redis Turns 10 – How it started with a single post...

[mgkimsal]

> But if another company says "we have reviewed, tested and used" version X of php-Redis then you suddenly have a self supporting eco-system.

Companies using it is nowhere near the same as 'supporting' it in the sense of providing assistance if there's a problem.

[lifeisstillgood → mgkimsal]

I think if you are prepared to assign some "certificate" that says

- we have tested version X of this and it's full test suite passes, and it runs against this version of redis server or it installs cleanly on RHEL 7.1

then it's a positive move

If you also sign off a different certificate saying

- we are a commercial entity that offers "support" (however we define that) for this software

then we are into a much more interesting eco-system

(yes I am looking for way more than I downloaded it and it works on my laptop :-)

[mgkimsal → lifeisstillgood]

> If you also sign off a different certificate saying we are a commercial entity that offers "support" (however we define that) for this software

There are companies that do that already. What's the issue? People that say "there's no support" either don't care to look, or have custom stuff that is not supportable via 'average' support companies.

[lifeisstillgood → mgkimsal]

Do you have examples of this? (I am not thinking of RHEL world but people picking up support for specific mid sized projects?

[mgkimsal → lifeisstillgood]

rogue wave springs to mind. searching for "open source support service" or "open source support company"