At some level I'm sure they are reading them, but it gives everyone involved in ...

aroon on Nov 20, 2010 | parent | context | favorite | on: HN, Help. Launching my app in front of 3,000 tomor...

At some level I'm sure they are reading them, but it gives everyone involved in your communication a central place to track your issue. Always, always, always file a radar and let your DTS/WWDR rep know the bug number.