"the app previously worked fine without the location information"
Maybe. Perhaps they fielded a lot of support requests related to getting Bluetooth and/or WiFi connectivity established before using the remote for the first time.
So it worked fine for this user, but didn't work well for less technical customers.
Maybe. Perhaps they fielded a lot of support requests related to getting Bluetooth and/or WiFi connectivity established before using the remote for the first time.
So it worked fine for this user, but didn't work well for less technical customers.