I'm someone that was impacted by this (had about $2700 put on my credit card), and yes I will trust them again.
Mistakes happen, and I think it's silly to overreact and completely cut ties with a company over a single mistake.
It does suck, and it was hilariously bad timing for us due to some personal stuff going on, but I trust that they will do a good job rectifying the issue.
I do have some issues with how they are handling this (I should have gotten an email when they found out this was a problem and not have had to find the forum post on my own), but at the end of the day it's a mistake and one I hope they will learn from.
Mistakes happen, and I think it's silly to overreact and completely cut ties with a company over a single mistake.
It does suck, and it was hilariously bad timing for us due to some personal stuff going on, but I trust that they will do a good job rectifying the issue.
I do have some issues with how they are handling this (I should have gotten an email when they found out this was a problem and not have had to find the forum post on my own), but at the end of the day it's a mistake and one I hope they will learn from.