This is just their billing system, not the way sellers are paid?
I was very active in the Etsy community back when they start planning to implement their own payment system. At the time, I perceived them to have a record of continual incompetence paired with insensitive or hostile customer service. I was very wary, along with friends of mine in the community, of something such as this occurring to me. I certainly have never trusted them with my money.
The response is typical of the vague, downplaying way I remember them handling problems way back in 2008.
“We're aware of a bill payment error affecting a small group of sellers which resulted in some cards being incorrectly charged. We don't expect this error to impact additional sellers going forward.”
I was very active in the Etsy community back when they start planning to implement their own payment system. At the time, I perceived them to have a record of continual incompetence paired with insensitive or hostile customer service. I was very wary, along with friends of mine in the community, of something such as this occurring to me. I certainly have never trusted them with my money.
The response is typical of the vague, downplaying way I remember them handling problems way back in 2008.
“We're aware of a bill payment error affecting a small group of sellers which resulted in some cards being incorrectly charged. We don't expect this error to impact additional sellers going forward.”