Everybody makes mistakes, and that's fine. The issue itself can be forgiven for a technical design flaw.
BUT, what is NOT fine is trying to censor customers who have paid a lot of money for these products, trying to voice their concerns. There is simply NO excuse for doing that.
I'm absolutely disgusted by how anyone can delete forum posts that have not violated forum rules simply for exposing the company's design fault. Why have an open forum in the first place then?
I can't believe what the morale amongst the Apple employees running these forums must be whose day job is to shut the voices of these customers on no valid basis. They probably got their orders higher up in their chain.
Absolutely appalling. I will NEVER recommend Apple products to anyone around me although I'm already invested with almost all of their computer products.
This has been going on with Apple for as far as I can remember. Apple puts out a new product, a significant number of people are affected by what seems to be a manufacturing defect, Apple suppresses mentions of it as much as they can, and a year or two later, they offer some kind of a remedy (usually free repairs) to whoever didn't rage sell or return their defective product. And because their machines are barely repairable, users can rarely fix the issue themselves.
This seems to work well for them, people keep clamouring for more overpriced apple hardware and are happy to run on Apple 's treadmill to buy the new iteration every year or two, while running the risk of getting a lemon yet again. So I'm guessing that's a valid strategic decision for Apple and that's why it continues unabated.
I'm absolutely disgusted by how anyone can delete forum posts that have not violated forum rules simply for exposing the company's design fault. Why have an open forum in the first place then?
I can't believe what the morale amongst the Apple employees running these forums must be whose day job is to shut the voices of these customers on no valid basis. They probably got their orders higher up in their chain.
Absolutely appalling. I will NEVER recommend Apple products to anyone around me although I'm already invested with almost all of their computer products.