I still don't understand why there has never been a push to hold carriers responsible for the goods they damage. Could you imagine dropping your car off to be repaired at your dealer/mechanic and being held responsible for anything they broke?
Manufacturers and retailers should push to hold UPS/FedEx/etc. responsible if damages are above a certain metric. (If they do already, it's clearly not good enough.) The 20% damage rate for this bike company is insane.
Manufacturers and retailers should push to hold UPS/FedEx/etc. responsible if damages are above a certain metric. (If they do already, it's clearly not good enough.) The 20% damage rate for this bike company is insane.