I've given up being able to receive certain items via mail where I live in NYC. Amazon only ships via UPS. They smashed two $300 humidifiers in a row by bouncing them around on their sides despite the box clearly labeled to only move while upright. I'm still waiting to get a refund on one of them weeks later. They managed to break both tripods I ordered as well. I kept the second as gluing the broken bit is easier than dealing with yet another return.