Hacker News new | past | comments | ask | show | jobs | submit login

> One guy gleefully told me how he targets boxes marked Fragile for extra abuse!

A close friend who owns a UPS franchise warned me of this behavior and advised against placing any indication of fragility on the box. If I recall the threshold correctly, $1,000+ declared-value packages are identified and set aside in a separate group within the store. When a driver comes by to pick up daily packages, the store clerk alerts the driver of which, if any, have been declared and these are individually handled with the sort of care that a customer would generally expect. The regular drivers that service his store appear to take the high-value thing quite seriously, but I do wonder how far down the logistic chain that level of seriousness propagates.




You pay a premium for that high value declaration which means what you are really paying is a premium to have your package not kicked. This is like the airlines who have unbundled seat size and the right to bring a carry-on.


In complete agreement. I was fortunate enough to a have friend who waived those costs for me.

The takeway is that, anecdotally, the UPS $1,000 threshold appears to genuinely change behavior; anything less is pragmatically just another package subject to careless/willful transport abuse.


Sounds rough, but it fair. You can package your item properly to be safe it the world (costs time and money, depending on fragility), or pay for gentle handling. Similar to how you can carry your own umbrella in the rain, or pay someone to carry an umbrella for you.

I don't want to pay an extra $10 for every shipment.


Wouldn't it be a great way to make some money? If you know they target fragile boxes, and you get insurance on it under $1,000, you're guaranteed a payout! As a bonus, right some politically charged messages on it or troll-y statements.


That idea was a story arc in a "Seinfeld" episode (for USPS).


For more detail, it's "The Package" episode, Season 8, Episode 5 https://en.wikipedia.org/wiki/The_Package_(Seinfeld)

It's also the episode with the "boudoir" photographs of George taken by Kramer, for the benefit of the photo development clerk, who he thinks slipped in a suggestive photo of herself in the photos she gave him of his last roll of film. You may have seen the images of George posing before even if you're not a Seinfeld fan. It's a pretty memetic set of images. People have done oil paintings of them, lol. Here's a screenshot example (mildly NSFW, male in only boxer shorts): http://www.inpapasbasement.com/wp-content/uploads/2011/03/Ge...


They won't payout unless you can provide proof of the value of the item damaged.


Just don't try this trick if sending things overseas. The recipient won't appreciate the customs bill (20% in the UK).


You can put any value on the parcel and it won't matter in the slightest. You can declare the value to be $1M and it has no bearing on the final customs charge paid. Chinese shops have been sending everything declared as "gift" with $1 value and customs officials don't give a shit - the parcel is opened and the official makes an assessment on the worth of the item - if it roughly matches what the shipping document says, that's what they send you an invoice for. If it doesn't, they ask for supporting documentation(receipts of what you paid for the item) and then calculate customs charge off that.


You are completely wrong. Customs officials in most countries do not open packages, they use the customs sticker declared value. (Source: I actually receive international packages regularly. I've had one opened package.)

The courier/post office will generally validate that that sticker matches the value you told them for insurance purposes either way.


Well, clearly your custom officials are different than mine then. I've received thousands of international parcels(mostly from asia) and yes, parcels are definitely opened(I know this because many times I had to personally drive to the nearest customs office and they would bring out the stuff they took out of my parcels for inspection).

Of course you can choose to not believe me, but I was explicitly told that the "value" field is completely ignored especially on any post from China, because 99% of the time it's just nonsense and pretty much everything arrives as a "gift"(I once had a brand new Asus laptop worth about $800 that was declared with value of $15, contents: "electronic cables" and "gift" - the customs officers wanted to see receipts of all payments I made for it before releasing it).

>>The courier/post office will generally validate that that sticker matches the value you told them for insurance purposes either way.

Now this seems completely bogus. I've also sent thousands of packages and no one has ever "validated" if what I am sending is actually worth as much as I put on the declaration. As long as it wasn't illegal to send it in the post no one cared.


If your packages are really being opened as often as you say then you are likely on some sort of list. Having received "thousands" (!) of packages from Asia might have something to do with it - that is well into what most people would consider commercial quantities and they have possibly flagged you as potentially running some sort of unlicensed import operation.

I can confirm that in my country (Australia) packages are rarely opened and if they are, it's seldom for duty assessment but checking for contraband of whatever nature. Even if they do flag you for a duty check they don't need to open the package - they do have x-rays, you know. Try and declare a $10,000 drone as a package of t-shirts worth $5 and the officer doesn't need to open the box to reject your "estimate". That said, most sites of any repute worth upholding will print the real value on the declaration, non-negotiable.


Completely untrue.

Customs officials in Norway will generally charge the customs fee on the declared value, but if something looks off - a huge, heavy box with a $1 declaration, for example, they can and do open it to verify the contents.


Last I checked UPS Ground charges $0.90 per $100 of declared value (first $100 is included for free) (FedEx Ground is $1 per $100; first $100 is also included for free).


so basically it's a $9 fee if you want "decent" treatment for your packages.


No, it's 0.9% of value beyond $100, not $9.


He's saying insure a e.g. $200 package as if it was actually $1000. Just pay in excess of the items value in order to get UPS to treat it appropriately.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: