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> "Spoofing" caller ID is a feature, not a bug or hack

So was annonymous e-mail resenders and open proxies in a more genteel and dignified age.

Today, clearly the feature is being misused too much, so we need to shot it down. Make the CEO of any telecom company who forwards a spoofed call personally liabled for 100k in damages and that problem is solved. Some businesses may want a callback to go to their main-number, but frankly if somebody calls me I want a way to call them back.




I agree. I didn't mean to imply it's a GOOD feature, just that it's not an exploit of any kind.

The ability to set your outgoing number is very useful for a number of reasons, but only being able to do it from a list of numbers you've verified you have ownership of would go a long way. They could even do something similar to how SSL providers do domain verification.


I could live with that, but I really would want to call back e.g my bank, and not end up in a phone tree.


Ah, I see. Unfortunately that's an aspect of the way the PBX is setup, and nothing to do with how caller ID works specifically. Most extensions don't have a DID (direct inward dial [1]) number, and unfortunately many inbound routing setups (especially for call centers) have no way -- or at list no advertised way -- to get to a spot where outside callers can dial an extension. For most PBX systems (eg, freepbx [2]) it's an option whether to allow direct extension dialing as part of the IVR.

[1] https://en.wikipedia.org/wiki/Direct_inward_dial

[2] https://wiki.freepbx.org/display/FPG/IVR+Module+User+Guide#I...




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