Sorry for hijacking the thread, but since we've got you here:
I'm a happy FastMail user with two separate accounts (one personal and one for business). With the latter, I run into a following issue: there's no proper way to specify a tax ID number, in order to get an invoice that's valid in my country. I run that by your support last month, they generated me a new invoice manually (this one had boxes instead of non-ASCII characters, but ¯\_(ツ)_/¯), but it seems I'll have to resubmit a ticket each month to get the invoice. Is there something both me & the support team is missing? Is there a chance for a "tax ID" field in billing info UI?
I'm a happy FastMail user with two separate accounts (one personal and one for business). With the latter, I run into a following issue: there's no proper way to specify a tax ID number, in order to get an invoice that's valid in my country. I run that by your support last month, they generated me a new invoice manually (this one had boxes instead of non-ASCII characters, but ¯\_(ツ)_/¯), but it seems I'll have to resubmit a ticket each month to get the invoice. Is there something both me & the support team is missing? Is there a chance for a "tax ID" field in billing info UI?