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>How do they even begin to communicate with a person who's never used a computer? purely in metaphors?

They don't. It's a bureaucracy, not a meritocracy. The first business of a bureaucracy is to maintain the bureaucracy, and the second business of a bureaucracy is to reward party loyalty, and the third is for the bureaucrat to maintain and enhance personal power.

He will listen to people of his own social class and party whose word and sponsorship lends political merit, take orders from above, and his subordinates will do as they're told.




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