I order from Ubereats constantly – at least once a day, sometimes two or even three – and this is my number one issue.
For some reason Uber thinks it's appropriate to assign multiple deliveries to a single driver even when those deliveries are in the complete opposite direction to one another. Doesn't make any sense at all.
You'd think that the whole point of using computers for managing deliveries is to avoid precisely that.
I mean, either optimization classes I took at uni were a bunch of hokum, or for some reason companies in XXI century still don't use/can't write simple route/schedule optimizers.
Or - or, and just hear me out, there are occasional real world complications that cause unforeseen errors and people only talk about the tail end of poor predictions rather than the 95+% good experiences.
That seems unlikely, everybody in my area (that I speak to) loathes these delivery services because they consistently screw these things up. It’s not 1 in a 100, it’s more like 9 out of 10..
For some reason Uber thinks it's appropriate to assign multiple deliveries to a single driver even when those deliveries are in the complete opposite direction to one another. Doesn't make any sense at all.