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If people are complaining they obviously didn't have to deal with the horrors that they replaced!

It's always so jarring to be taken back to the odd parts that are still running on the old system (mainly when digging around in PAYE / VAT stuff).

The modern GOV.UK is a breath of fresh air compared to the government's online offerings when I first started in business 8 years ago.




The old HMRC website is so so bad, I dread VAT time.




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