Not living in the UK but being a UK citizen, I agree. If I need a form, I can find it and associated guidance quickly.
The equivalent on my corporate intranet means navigating multiple intranet sites and conflicting guidance.
What would be nice for a next-step for gov.uk is removing the paper forms entirely for fully electronic filing 'self service' for everything. I understand that takes time.
The equivalent on my corporate intranet means navigating multiple intranet sites and conflicting guidance.
What would be nice for a next-step for gov.uk is removing the paper forms entirely for fully electronic filing 'self service' for everything. I understand that takes time.