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WalterSear
on Oct 18, 2018
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Ways people trying to do good accidentally do harm...
At least the enterprise support people have a harder time just lying and making up stuff in order to close the ticket, as I have experienced consumer support reps to do.
https://news.ycombinator.com/item?id=18072989
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https://news.ycombinator.com/item?id=18072989