I usually talk to someone in India whose both highly enthusiastic about hearing from me and apologetic about the circumstances.
Same here, but they are utterly ineffective at actually resolving anything beyond prewritten scripts.
Their converter boxes are cheap, energy hogging crap, and they hang frequently. The cure is to have them reset, but they usually fail to issue a reset despite claiming that they did (you can easily see the process when properly triggered). Power cycling doesn't always work.
I finally gave up and keep an extra, then rotate the cold one in when there's a problem.
And even when you do call, they generally omit the day credit they owe you.
Comcast can survive only as a de facto monopoly. Few users choose them of their own volition.
Their converter boxes are cheap, energy hogging crap, and they hang frequently. The cure is to have them reset, but they usually fail to issue a reset despite claiming that they did (you can easily see the process when properly triggered). Power cycling doesn't always work.
I finally gave up and keep an extra, then rotate the cold one in when there's a problem.
And even when you do call, they generally omit the day credit they owe you.
Comcast can survive only as a de facto monopoly. Few users choose them of their own volition.