Chickfila is very much a top-to-bottom ownership company. They own every step of the process in the cooking, from the machines, to servicing, to the logistics behind maintenance.
It's really exciting to see a company like this just want to own everything they do, and not reach out for 3rd party tools and SaaS and such.
They don't own everything, their logistics and servicing is through Trimark, granted many of those employees there only work on Chick-fil-a. But yeah Chickfila has always been one of the most high tech restaurant chains out there, its not common knowledge either. They have one of the most unique kitchen setups in the industry as well.
It's really exciting to see a company like this just want to own everything they do, and not reach out for 3rd party tools and SaaS and such.