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This post kind of reminded me of one of those drug commercials with old people happily skipping hand-in-hand through a field of flowers. The only difference is that you forgot to quickly list the many terrible side effects of your product at the end.

Tell your PR team the appeal to emotion was a nice touch. If I didn't know anything about your company I might have even been able to get through it without feeling absolutely nauseated.

> the fundamental purpose of our products is to allow people to efficiently communicate with each other

No, the fundamental purpose of your products is to efficiently surveil, profile and manipulate your users on behalf of your customers.

> It also helps us spot when someone is expressing thoughts about self-harm so we can alert first responders

What happens when those first responders bust someone's door down and your "helpful" feature essentially becomes algorithmic swatting?

On a semi-related note, did you guys ever figure out how many of the hundreds of thousands of people you enrolled in an emotional manipulation study without their consent ended up killing themselves as a result? It's a given that the figure isn't zero across that number of people.




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