For what it's worth, that was my personal response and not anything official or reviewed by System76 "the company." I try to retain a bit of autonomy while working for Sytem76.
I agree that my tone may have been a little unprofessional itself, and that's on me. It has just been a frustrating time trying to do what's best for both our customers and the Linux ecosystem at large, and then being raked across the coals for it with a misleading and seemingly emotional blog post from a core Red Hat desktop employee and high-profile GNOME contributor. It's just not a fun thing to wake up to when you're also actively working with the guy on his other projects and contributing to GNOME itself, you know?
We all get frustrated, I get it. I've found a good rule of thumb for those types of situations is thinking about how the post would look if you said "I work at $COMPANY and directly represent them". Even if you don't include that copy in your posts (which larger companies enforce, see the typical "I work at X" disclaimers all over HN), it helps frame how your post may be interpreted.
I agree that my tone may have been a little unprofessional itself, and that's on me. It has just been a frustrating time trying to do what's best for both our customers and the Linux ecosystem at large, and then being raked across the coals for it with a misleading and seemingly emotional blog post from a core Red Hat desktop employee and high-profile GNOME contributor. It's just not a fun thing to wake up to when you're also actively working with the guy on his other projects and contributing to GNOME itself, you know?