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Can this be addressed by having clear metrics available early and often on the clients?



I totally agree with you! Not necessarily on the clients, but in general, it would be really interesting, and even important.

This would show that the hypothetical "one that killed an ederly couple" is one member out of the, say, 250k members that are in this program.

By having public numbers, it would show the benefits vs problems and provide a more empathic view on it.




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