Mentioned in the article about the Swedish shop - more sale she in the afternoon than morning, so what was the am team doing wrong.
Turns out morning shoppers were happy, evening weren't (due to queues), and the way to increase happiness and revenue was more staff in the evening, rather than pushier sales in the morning.
Turns out morning shoppers were happy, evening weren't (due to queues), and the way to increase happiness and revenue was more staff in the evening, rather than pushier sales in the morning.