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> I think this article misses an important point, which is that managers, or at least line managers, are often the messenger for decisions made in upper management.

You are 100% correct on this. In many, if not most companies, though definitely not all or everywhere, line managers have limited freedom as to what they can decide to do with their teams in terms of people, process, and technology without having to "get permission" or have the blessing of more senior leaders. Certainly hiring new people to the team, the line manager will have nearly full control over a yes or no, barring some extenuating circumstance. Although with firing a team member, it is quite the process, not just because of the corporate HR and legal red tape but also because frequently senior leaders will be interested in or meddle in the the decision and process of letting a team member go.

Finally, as you said about the messenger role, it is very common for senior leaders to have their weekly or monthly or bi-weekly or whatever meeting with their managers where they cover issues of policy or process and certain decisions will get made there and then need to be funneled down to individual teams. It is here where line managers, even if they don't agree, may be forced to deliver a chance (and the associated announcement of said change) to the team and there is little, if anything, they can do about it.

On the other hand, there are strong line managers and weak line managers. Strong line managers will be move actively involved in cross-cutting team concerns, particularly those that may affect their own team. And as such, they may be influencers themselves, in which case they do have a lot more sway because in many cases, they will have been the proponent or even instigator of a change that does get rolled across and out to multiple teams. Weak line managers, on the other hand, may suffer from lack of experience, poor peer relationships, or some other factors that leave them in the lurch and that means their role is much more marginalized in the context of the wider organization.




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