On: inDinero (YC S10) peers into your company’s financial future

[dusing]

When I connected my freshbooks account I got this email. Pretty clever, they probably get good feedback from this by offering a seemingly direct connection to devs.

Hi there,

Hope the FreshBooks integration is working well for you! Wondering if you have any additional ideas or suggestions for us?

Thanks :)

- Chris Zhang (the engineer who built the integration with FreshBooks)

[cjzhang → dusing]

:D

That's meeeee~ But to be fair, it's not a "seemingly" direct connection, it's an actual direct connection.

In a company with no sales or marketing or support staff, who do you think answers support emails?