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So I see many people in this thread talking about "improving police procedures" a concrete example of that would be treating with suspicion any call that comes through any means other than 911.

This person called a city government office, not through 911. Someone in the city government copied the phone number to call back and had 911 call them back. This should be incredibly suspicious. Why wouldn't the person just call 911? It seems to me some means like calling a local government is the only way someone from outside of the area would be able to SWAT someone else.




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