Interesting to read that. I thought it is only Paypal Germany whose customer service is bad.
My experience with Paypal is, that they deliberately freeze my account and ask for private information and business details, that you really don't want to distribute. If I don't send them, the account remains frozen - well, I may upload money any time ;o).
And indeed, Paypal also doesn't talk to me anymore. They don't close my account on request, they don't respond to any kind of mails. Only the list of problems to resolve gets longer and longer.
Please read their terms and conditions. It is one document with numerous extensions, 48 pages as I counted them the last time! The way it is done looks to me like they want to make it impossible to understand (my personal interpretation). Try to find out under which circumstances Paypal may freeze your account or under which circumstances they transfer your money , as you request: It is their personal decision. There are no clear criteria given. It is a matter how much they think you can be trusted. Check it yourself.
Sorry for the rant. Hearing the name of Paypal really makes me angry.
Steve Jobs once said: I don't sign a contract that is longer than 1 page. Good advice.
He did?? Does he know the iTunes Music Store contract is a whopping 23 pages long, with some 112 sections? At least, it was as of early 2009, which was when I A) really read the thing and B) decided I was done with iTMS. (Full details at http://www.blahedo.org/blog/archives/001060.html .)
And indeed, Paypal also doesn't talk to me anymore. They don't close my account on request, they don't respond to any kind of mails. Only the list of problems to resolve gets longer and longer.
Please read their terms and conditions. It is one document with numerous extensions, 48 pages as I counted them the last time! The way it is done looks to me like they want to make it impossible to understand (my personal interpretation). Try to find out under which circumstances Paypal may freeze your account or under which circumstances they transfer your money , as you request: It is their personal decision. There are no clear criteria given. It is a matter how much they think you can be trusted. Check it yourself.
Sorry for the rant. Hearing the name of Paypal really makes me angry.
Steve Jobs once said: I don't sign a contract that is longer than 1 page. Good advice.