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Then return the item for one that will fit for free, which also gives them the information to improve it for you and others in the future.



I've found too often that by the time I figure out it doesn't fit and needs to be exchanged, other sizes are sold out. It's doubly annoying because I either have to eat the cost of an item which doesn't fit or eat the cost of sending it back and losing the discount they give you for keeping everything.

I like stitchfix quite a bit, but I'm starting to become a bit disillusioned after seeing the small bag of clothes dropped at the Salvation Army which didn't fit or I didn't like and which it was cheaper to keep than return. At least I have a mortgage and this itemize deductions, so I can write those clothes off my taxes!




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