Sales is about discovering what people's real problems are and helping them find a solution. It's the polar opposite of inauthenticity, but there are an awful lot of clueless salespeople who are trying to live up to the stereotype they've seen in movies and which you are talking about. It's a strange job because in some ways it's like being a counsellor, but at the same time a ruthless numbers game (for the salesperson) and therefore very stressful for them.
