I've been on HN much longer than I've used Twilio, so trust me on this one: the product they make is jawdroppingly awesome, transformative, and will upend industries. It is on the same rough scale as email: this (or something very close to this) is going to save tens of millions of people their precious time, and make a lot of companies stupefying amounts of money. It brings the Internet to people who can't use the Internet, it brings computers to people who can't use computers, it eliminates whole classes of largely unproductive jobs. If you're a bit burnt out on CRUD apps and want to do something with impact, this is a great job.
P.S. After you get there, if you can zealously advocate for first-class Japanese support, you will be my best friend for life.
P.S. After you get there, if you can zealously advocate for first-class Japanese support, you will be my best friend for life.