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I think the real point here is that each choice has an associated cost. With Linux, it's the extra time necessary to do this sort of research and configuration. You can reduce the headaches associated, but the Linux community doesn't always make that as clear as possible to the customer.

With Apple, instead of the extra time/thought, it's a bit more money to make the purchase. It also doesn't hurt having a single entity doing most of the communication and making sure the customer is happy, by making choices/support relatively simple.

The problem here is that they aren't easy costs to compare, since they are listed in different resources. I think this is why a lot of Apple users say things like "You just need to use it.", since quantifying all the little user experience gains doesn't lend it self well to a comparison of technical specs.




"You just need to use it." Sums up the experience well.




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