Mostly I'd agree with you, but milage varies. I for one have never had anything but stellar support from Apple, but I know people who've had nothing but struggles. GitHub has the best support I've ever encountered, both as a typical customer and as an enterprise customer – they put everyone else to shame in my book. But again, I hear stories from others who've experienced otherwise.
Courier services as you mention though seem to have terrible service across the board. It doesn't matter if they are big or small, this seems to be some sort of hard rule almost.
Courier services as you mention though seem to have terrible service across the board. It doesn't matter if they are big or small, this seems to be some sort of hard rule almost.