Anecdotally (but with n = many), I see many more scratched/broken iPhone screens than premium Android. Similar prices, same peer group. There are probably other sources of selection bias I'm not seeing, but it's a large enough effect that I'm cautiously positive of my determination absent an actual survey.
It took two years for Apple to acknowledge[1] that #staingate was a real issue.
I do think their hardware is generally high quality, but there are holes, and they are magnified by their positioning as a premium brand and certain high-profile denials of said holes. Which for a brand that lives and dies on its reputation seems less than smart. Adding to the weirdness is that I've alternately received excellent support in cases of hardware issues, and next to none. My guess is that the frontline has a whitelist of issues that they can okay, and have no little latitude beyond that.
It took two years for Apple to acknowledge[1] that #staingate was a real issue.
I do think their hardware is generally high quality, but there are holes, and they are magnified by their positioning as a premium brand and certain high-profile denials of said holes. Which for a brand that lives and dies on its reputation seems less than smart. Adding to the weirdness is that I've alternately received excellent support in cases of hardware issues, and next to none. My guess is that the frontline has a whitelist of issues that they can okay, and have no little latitude beyond that.
[1]: https://www.macrumors.com/2017/02/24/apple-extended-anti-ref...