This reads pretty similar to the cries that come out whenever Google updates their search algorithm. It's as if people believe there is some code big internet companies must live by, that ensures they never change.
These companies live by the code of the market - they will happily make changes that make them more profitable. It does not make them evil if a small customer gets caught in the crosshairs - it just means that small customers need to be resilient to change.
And if you complain about low internet speed pick up a showel and start digging that fiber. I don't see a reason why cable companies need to cater your need for Netflix.
Think of something else like monopoly: money. Does it matter where your money came from? A drug network killing teenagers across the country or selling iphones to rich people. One makes you a criminal, the other makes you Steve Jobs.
These companies live by the code of the market - they will happily make changes that make them more profitable. It does not make them evil if a small customer gets caught in the crosshairs - it just means that small customers need to be resilient to change.