We unconsciously read body language or nonverbal cues and listen to how they are speaking and give more weight to that than the words they speak. There are many ways of saying this such as"it's 80% how you say it & 20% what you say." and "it's not what you say but how you make people feel."
“The problem with the world is that the intelligent people are full of doubts, while the stupid ones are full of confidence.”
― Charles Bukowski
"Arrogance and ignorance go hand in hand."
― Metallica
"Don't ever mistake my silence for ignorance, my calmness for acceptance, or my kindness for weakness."
― Unknown
Personal experience: Granted I was a new hire but this was ridiculous. My supervisor's prior work at a beauty salon. Sample preparation virtually ensured cross contamination. Crushing tools wipe with fingers between wells, flying debris into neighboring wells, and multi-channel pressed crusher with rusty metal ends was brushed off between trays. No understanding of the difference between a true negative and a blank well.
Every laboratory I've worked in has the same basic unwritten rules of etiquette. The most obvious is don't touch what isn't yours. Another is one person, and only that one, does the work from start to finish. I couldn't just sit down and pick-up where my supervisor left off or get used to not knowing what steps may or may not have been done when I came back from break. The lack of an SOP (Standard Operating Procedure) meant I had to mentally work through the process which took a few minutes. To the ignorant it's just a simple sequence of mixing solutions, rinse, add another and done while I appear to be completely confused by a simple process. To me each step builds off the previous and my mental image of the process at the molecular level gets jammed up. I've spent years working research laboratories, have a college degree, and lots of graduate work. My supervisor thinks I'm mentally challenged and just will not stop asking the most obvious questions. When I pointed out the cross contamination it was taken as a personal insult. When I went to demonstrate she just turned and left the room.
Watch the change in Mark Zuckerberg - https://www.inc.com/minda-zetlin/watch-mark-zuckerberg-evolv...
“The problem with the world is that the intelligent people are full of doubts, while the stupid ones are full of confidence.” ― Charles Bukowski
"Arrogance and ignorance go hand in hand." ― Metallica
"Don't ever mistake my silence for ignorance, my calmness for acceptance, or my kindness for weakness." ― Unknown
Personal experience: Granted I was a new hire but this was ridiculous. My supervisor's prior work at a beauty salon. Sample preparation virtually ensured cross contamination. Crushing tools wipe with fingers between wells, flying debris into neighboring wells, and multi-channel pressed crusher with rusty metal ends was brushed off between trays. No understanding of the difference between a true negative and a blank well.
Every laboratory I've worked in has the same basic unwritten rules of etiquette. The most obvious is don't touch what isn't yours. Another is one person, and only that one, does the work from start to finish. I couldn't just sit down and pick-up where my supervisor left off or get used to not knowing what steps may or may not have been done when I came back from break. The lack of an SOP (Standard Operating Procedure) meant I had to mentally work through the process which took a few minutes. To the ignorant it's just a simple sequence of mixing solutions, rinse, add another and done while I appear to be completely confused by a simple process. To me each step builds off the previous and my mental image of the process at the molecular level gets jammed up. I've spent years working research laboratories, have a college degree, and lots of graduate work. My supervisor thinks I'm mentally challenged and just will not stop asking the most obvious questions. When I pointed out the cross contamination it was taken as a personal insult. When I went to demonstrate she just turned and left the room.