They're very difficult to deal with. Renewing my license which was in my name, but at a company I didn't actively work with, was a pain. Even though I had a valid email address at the company in question (part owner). They wanted the company to verify I was allowed to pay them to buy the product. Took over a week IIRC for me to give them money.
Then, if you lose your downloads (in my case, corrupted file) and your contract expires, you're out of luck. Since they make a separate EXE for each customer, they don't provide any way of getting the software once your support contract ends. Seems silly, considering pirated copies are readily obtainable.
But, they're the best so they can act like this and get away with it.
Then, if you lose your downloads (in my case, corrupted file) and your contract expires, you're out of luck. Since they make a separate EXE for each customer, they don't provide any way of getting the software once your support contract ends. Seems silly, considering pirated copies are readily obtainable.
But, they're the best so they can act like this and get away with it.