This doesn't work for me. I assume so much positive intent that I give people a lot of chances without criticizing them. Even when their story makes no sense, I try to give everyone full benefit of doubt. As a result, they seem to think that I am stupid and try to repeat the same behavior.
Those are two different things, I think. Assuming positive intent doesn't say anything about giving people chances. It just means that, when someone does something, you should assume that they didn't do it to be malicious. Multiple instances of something means that they're either incapable of doing what's been asked or they have now shown/proven that their intent wasn't actually positive and your assumption was wrong.
I literally saw this headline, and immediately went to the comments to search "Apple" to see if anyone had already written this (another Apple alumni here).
There's also an aphorism with a similar but different sentiment, Hanlon's Razor [1], that states: "Never attribute to malice that which is adequately explained by stupidity."
