That, plus the same motte-and-bailey PR that in fairness most companies employ:
Terrible bad thing that happened? It was that one individual's actions and they've of course been let go! (see: VW emissions scandal, but this plays out in B2B privately all the time).
Good outcomes due to individual heroics? Our company has an established history of delivery! (ignore the fact that those folks quit years ago). The Ship of Theseus sails ever onwards ;)
Terrible bad thing that happened? It was that one individual's actions and they've of course been let go! (see: VW emissions scandal, but this plays out in B2B privately all the time).
Good outcomes due to individual heroics? Our company has an established history of delivery! (ignore the fact that those folks quit years ago). The Ship of Theseus sails ever onwards ;)