One of the major issues I've had with toll roads is with the penalties for late payment (and with late payment penalties to government in general). I used toll roads on my commute often times i would take new routes depending on traffic and forget which parts required a toll.
It is mafia-like to more than double the amount owed for being late, if only for one day. I think this is a huge problem. Research and studies have shown that if you lower the penalties, you will actually collect more revenue. It is unconscionable that governments rail against late fees by banks, yet can more than quadraple in a period of six months or less.
There was a toll road I took in/near Boston crossing a single bridge where there was no way to realise as I approached, no way to pay in advance and no way to pay after realising. In a rental car, I was forced to wait on notification via the rental company and pay $50ish in charges. For a small, single bridge.
The modern toll roads in France are excellent. So quick and easy.
It is mafia-like to more than double the amount owed for being late, if only for one day. I think this is a huge problem. Research and studies have shown that if you lower the penalties, you will actually collect more revenue. It is unconscionable that governments rail against late fees by banks, yet can more than quadraple in a period of six months or less.